Guide :Exercise & Fitness : NordicTrack Treadmill, A2550

Treadmill will not start, continues counting the time but not rotating the motor.

Posted by ronperz1 on Mar 10, 2009

Research, Knowledge and Information :

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Suggested Questions And Answer :

Treadmill will not start, continues counting the time but not rotating the motor. Have the same problem. Motor control was replaced to no avail. Motor was replaced still no dice. Had the old motor tested and it works fine, it was suggested that it could be connection between the dc motor to the ac power. How do I repair this.

Better know someone who can fix it, like who you got the Treadmill from. Maybe they can help you, it's better if you had the warranty. Or you can trade yours in for another one. That always helps.
Read More At : NordicTrack Treadmill, A2550...

I have the Nordictrack C2500, and for the second time the main board double beats when trying to start it. You press a button for speed, incline, the fan, anything and it double beats and won't start. The last time they we called support and she had no idea what was wrong and just sent up a whole new mother board for the treadmill. I can't believe that is the only fix. What is the problem with this machine?

You have a wire harness that attaches the upper board to the lower board. You may have to pull that harness thru the uprights ( Attach a fishing line so you can either pull a new harness thru or the original one ) and inspect it for snags crimps or broken wires also use a meter to a continuity check on the harness ends. Since the the command signals travel thru this harness also check all connections on the lower board. Its starting point
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My nordicktrack exp1000 runs for about 20 minutes, starts to smell like its getting hot and will shut itself off, can I fix or do I have to buy a new treadmill

Step 1:this happen because the lack of LUBE, do it Step 2:1) troubleshoot the main motor see my personal TIPS for motor help2) test the output voltage board, for input voltage motor, if there are NOT the board is faulty. see the block diagram.
Read More At : Nordictrack Exp 1000 Treadmill Motor Control Board 13...

The treadmill Proform 6.5q MC-2000 has been bought a long time ago. It doesn't work from the beginning. Due to to the lack of time we did not call a customer serves when a guaranty was still valid.. As I assumed that you have experience with the mentioned device could you please give me advice on the following issue. Power on - all LEDs are Dark. Inserting the safety key- 15 V and HV BUSS are lit. Setting the first speed - motor is starting moving the belt slowly.. Randomly the GATE LED flashes shortly and motor stops. It can be just after the start of if I try to step on the belt. Putting speed control to the reset position (left) - 15 V and HV BUSS are lit. I can start again. If I try to set a high speed - SPD SIG is lit according to speed input changes. GATE LED flashes once shortly and the motor stops just after his start. I am sorry for my English. Do you have any ideas what can be damaged? Best regards, Ihor

Hello, Check the reed switch, located next to the front drive pully. The switch needs to be about 1/8 inch away from the pully. This should do the trick. Matt
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My Sole F63 was working fine. One day, after we unplugged the treadmill and plugged it back in, the treadmill went through a start up process. It elevated the desk for a couple of seconds and stopped and gave an ELEVATION ERROR message. I tried it a couple more times, and the deck would elevate and not go back down. I tried recalibrating the treadmill. I followed the instructions and when it started, it would raise the deck to maximum height and then only go half way down. I tried pushing start and down while inserting the key, but that did not do anything. I tried going into the maintenance mode and the only thing I can get to there is KEY TONE. I just tried reconnecting the wires from the incline motor that plug into the main control board. The main gear shaft looks well lubed (we hardly use the incline feature). I ran the recalibration again and this time I noticed the LED light for UP INLCINE goes on when the deck moves up. The DOWN INCLINE LED goes on, but nothing happens. I am assuming it is the motor, but I would like to hear your opinions before I purchase one.

My treadmill had stopped with the deck raised too. I had to pull the wires to the motor to drive the deck back down, then turned the unit off. My motor has three wires going to it, Up, Common, and Down. To lower my deck I disconnected the Up and Down wires. Then I connected the Down wire to the Up plug on the control board. Thereby when the control board told the motor to go up it went down. After lowering the deck my fix was to lubricate the treadmill deck using a kit from a famous Sporting Goods store. Then the unit passed calibration and its been running well since. I had never lubricated the deck and track. I couldn't tell by rotating the treadmill tread that it needed lubrication. Nor could I tell a difference after lubricating the tread. Why the machine raised the deck and wouldn't lower it because the tread needed to be lubricated is a mystery. I think in my case I obtained a speed error, probably due to a little too much drag from the tread. Then failing calibration for speed must have corrupted the up/down calibration. Then turning on the unit caused it to raise the deck and not allow me to lower it. Please be careful if you are rewiring your motor to lower the deck. Unplug the unit first. Make your changes, then plug it back in. Then unplug the unit to return the wiring to its original position. When the Up wire is disconnected make certain that it does not short out or touch anything. It might be safer to connect the Up wire to the Down command, ie switch Up and Down as suggested by Art. (On my machine Up is Red, Common is White, and Down is Black, so Art's suggestion of switching Red and Black would be correct.) If rewiring your up signal to drive the motor down works, then your motor is okay and there most likely is an issue with the down circuit. Or you are lucky and just have to lubricate your deck/tread, then recalibrate as I did. Good Luck.
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