My Sole F63 was working fine. One day, after we unplugged the treadmill and plugged it back in, the treadmill went through a start up process. It elevated the desk for a couple of seconds and stopped and gave an ELEVATION ERROR message. I tried it a couple more times, and the deck would elevate and not go back down. I tried recalibrating the treadmill. I followed the instructions and when it started, it would raise the deck to maximum height and then only go half way down. I tried pushing start and down while inserting the key, but that did not do anything. I tried going into the maintenance mode and the only thing I can get to there is KEY TONE. I just tried reconnecting the wires from the incline motor that plug into the main control board. The main gear shaft looks well lubed (we hardly use the incline feature). I ran the recalibration again and this time I noticed the LED light for UP INLCINE goes on when the deck moves up. The DOWN INCLINE LED goes on, but nothing happens. I am assuming it is the motor, but I would like to hear your opinions before I purchase one.
My treadmill had stopped with the deck raised too. I had to pull the wires to the motor to drive the deck back down, then turned the unit off. My motor has three wires going to it, Up, Common, and Down. To lower my deck I disconnected the Up and Down wires. Then I connected the Down wire to the Up plug on the control board. Thereby when the control board told the motor to go up it went down.
After lowering the deck my fix was to lubricate the treadmill deck using a kit from a famous Sporting Goods store. Then the unit passed calibration and its been running well since. I had never lubricated the deck and track. I couldn't tell by rotating the treadmill tread that it needed lubrication. Nor could I tell a difference after lubricating the tread.
Why the machine raised the deck and wouldn't lower it because the tread needed to be lubricated is a mystery. I think in my case I obtained a speed error, probably due to a little too much drag from the tread. Then failing calibration for speed must have corrupted the up/down calibration. Then turning on the unit caused it to raise the deck and not allow me to lower it.
Please be careful if you are rewiring your motor to lower the deck. Unplug the unit first. Make your changes, then plug it back in. Then unplug the unit to return the wiring to its original position. When the Up wire is disconnected make certain that it does not short out or touch anything. It might be safer to connect the Up wire to the Down command, ie switch Up and Down as suggested by Art. (On my machine Up is Red, Common is White, and Down is Black, so Art's suggestion of switching Red and Black would be correct.)
If rewiring your up signal to drive the motor down works, then your motor is okay and there most likely is an issue with the down circuit. Or you are lucky and just have to lubricate your deck/tread, then recalibrate as I did. Good Luck. Read More At : F63 Treadmill...